Support

Contact Us

Suggestions

If you have any suggestions regarding features that you would like implemented in a MP3 organizer software please let us know by sending an e-mail to the following address: suggestions@neatmp3.com. Every suggestion is very valuable to us since it gives us a sense of what people want to receive from such a software product and we will be grateful for any kind of feedback.

Support

If you have questions about NeatMP3 or want to report an issue, just send an e-mail to the following address: support@neatmp3.com. We will do our best to help you and give answers to your questions.

Phone and Address

+40(766)312-901, +40(751)061-558 (9 AM - 5 PM PST Time)

Str. Maresal Alexandru Averescu, No. 17, Craiova, Romania, zip. 200064, European Union


FAQ

Q: What do I do if I purchased NeatMP3 Pro and need to update to the latest version?

A: Let us know that you require an update by sending an email to sales@neatmp3.com using the same email address you used to purchase the product. You will shortly receive an email with a download link from where you can securely download the latest version.


Q: What do I do if NeatMP3 fails to start because MSVCP100.dll is missing?

A: You need to download and install Microsoft Visual C++ 2010 Redistributable Package.


Online Help

If you want to get documented and better understand NeatMP3's functionality, check out our online help manuals.

 Help Manual for Windows

 Help Manual for Mac OS X

                

Blog

Further information regarding tutorials, features and the development process of NeatMP3 can be found on our blog.



Affiliate Program

As an affiliate, you earn money when visitors buy products listed on your web site. By using our program you won't have to worry about technical stuff like product setup or transactions because we will handle all that for you. All you have to do is list our products and get paid.

By joining our affiliate program, you will earn a flat $2 commission per sale, that is paid as soon as possible. We only pay via PayPal.


Join the affiliate program

Step1: To join our program, first of all, you need to have a PayPal account. Click here to sign up for a free PayPal, if you don’t have one already.

Step2: Create a free account with PayLoadz. Click here to sign up with PayLoadz by filling out the form.

Step3: Create a PayLoadz Link or an Affiliate Code Link. When your visitors use the Payloadz Affiliate Link they will be directed to our product web page.

  • Click on one of the PayLoadz Affiliate Code Generator Links below
  • You will be redirected to the PayLoadz Affiliate Code Generator web page
  • At the PayLoadz Affiliate Code Generator web page, you will get your Affiliate ID (aff_id)

Place this link in emails, on your web page or on social networks. This link will direct your visitors to our product web page. When your visitors make a purchase, your PayLoadz Affiliate Code automatically credits you (the affiliate) with that referral sales commission.


PayLoadz Affiliate Code Generator Links

Item Name: NeatMP3 Pro

Price: $20

Affiliate Fee: $2

Affiliate Code: https://www.payloadz.com/affiliates/gen_2.asp?id=2374113


Item Name: NeatMP3 Pro for Mac

Price: $20

Affiliate Fee: $2

Affiliate Code: https://www.payloadz.com/affiliates/gen_2.asp?id=2374115